Job Description
Overview
At Spirit Airways, our mission is to ship the most effective worth within the sky and be essentially the most profitable airline on Earth! We’re leaders in offering customizable journey choices and make it attainable for our Visitors to enterprise additional and uncover greater than ever earlier than by serving locations all through the U.S., Latin America, and the Caribbean! Think about making your mark on a corporation introducing 100’s of latest plane that can double our fleet!
- Fly With A Winner: We’re proud to be one in all FORTUNE World’s Most Admired® Corporations in 2021. Our fixed progress and enchancment imply boundless profession alternatives. Group Members develop their careers quickly whereas constructing key expertise that drive long-term success.
- The Giving Spirit: We’re dedicated to inspiring constructive change within the cities the place we work and stay. That begins with giving again via Company Social Accountability and The Spirit Airways Charitable Basis.
- Be Your self: We wish Group Members to really feel empowered to carry their complete self to work and contribute to our success – that’s why we’re dedicated to constructing progress within the areas of Range, Fairness, Inclusion and Belonging. Our Spirit Household is powerful, not regardless of our variations, however due to them.
- Journey The World: We provide aggressive base salaries with sturdy well being & welfare advantages, together with journey & flight advantages for you and your loved ones.
About this Job
Spirit Airways is at present searching for constructive, enthusiastic people with an achieved background in customer support. As a Visitor Service Agent, your shiny persona and smile will begin and end the Spirit Airways expertise for our Visitors at our FLL airport.
Tasks
- Greet and check-in our Visitors
- Concern boarding passes and reschedule passengers affected by flight interruptions or cancellations
- Mannequin and share visitor service finest practices with all workforce members to ship a particular and pleasant Visitor expertise, together with interpersonal habits (e.g., greeting, eye contact, courtesy, and so forth.)
- Present Visitor with courteous, pleasant, quick, and environment friendly service
- Assist our Visitor with new and present reservations, assign seats and difficulty boarding passes
- Deal with Visitor questions and considerations with professionalism, data and empathy
- Handle gate operations and flight close-outs
- Arrange the secure loading and unloading of our clients on and off the plane
- Help with Baggage Service and Baggage Tracing
- Carry out Gate Features with professionalism and care – Bulletins and Visitor Help
- Carry out different duties as assigned or as could also be vital to ensure our Visitors are secure and have a unbelievable Spirit expertise
- Could carry out different duties as assigned. Tasks and duties might change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).
{Qualifications}
- Excessive College Diploma or GED Certification required
- Should maintain a legitimate Florida’s Driver’s License and be at the very least 18 years of age
- Bilingual (Spanish, Creole and English) Audio system most well-liked
- Should possess wonderful verbal and written communication expertise within the English language
- Have to be a U.S Citizen, Everlasting Resident or have authorization to work in the united statesunder any class, apart from C09
- Mannequin and ship a particular and pleasant buyer expertise
- Function gear to incorporate the jet approach, laptop keyboards, and provider particular reservation/ ticketing software program
- Should be capable to kind and be taught airline particular laptop reservation/ ticketing software program
- Capable of stand for lengthy intervals of time and persistently carry baggage of as much as 70 lbs.
- Should be capable to work versatile hours, together with early mornings, late evenings, weekends and holidays
- Should go a pre-employment drug screening and 10 12 months background examine
- Have to be self motivated and in a position to work independently
- Should be capable to preserve knowledgeable picture and present no seen tattoos
- Should be capable to attend coaching for 5 (5) steady weeks; 40 hours per week
- Capacity to comply with processes and procedures and apply versatile method when required
*Please be suggested that you may be requested to finish a required evaluation to be thought of for this place. This evaluation will likely be emailed to you after you apply. Please remember to examine your Spam folder and/or unsolicited mail if you don’t obtain it.*
We provide a aggressive wage and complete advantages to our workforce members together with dental,imaginative and prescient, life insurance coverage, 401(ok) , journey advantages and rather more. We try to keep up knowledgeable, but pleasant atmosphere and promote skilled and profession growth for our workforce members.
EEOC Assertion
Spirit Airways is an Equal Employment Alternative employer. All facets of employment are ruled on the premise of benefit, competence and {qualifications} with out regard to race, colour, faith, intercourse, nationwide origin, age, incapacity, veteran standing, sexual orientation, gender id or every other class protected by federal, state, or native regulation.
