Location: HAN – Noi Bai Airport
Division: Companies & Floor Operation
Deadline: 23/11 — 30/06/2022
I. Roles and Duties
- The supervisor is the approved particular person, has the duty and duty to help the Chief of Employees/Deputy Consultant/Head of Consultant of the Airline in supervising the bottom exploitation companies offered by the companions. passengers, plane, and crew in accordance with service insurance policies, procedures, requirements, necessities on security, safety and repair high quality of Bamboo Airways Vietnam.
II. Job description
- Monitor companies offered by companions to passengers, plane and crew in accordance with Bamboo Airways Vietnam’s insurance policies, procedures, service requirements, security, safety and high quality necessities . Answerable for monitoring all actions across the plane;
- Information and help workers in procedures in: checking journey paperwork (passport, visa, residence allow,…), asking questions on safety and security, checking safety Security and safety of hand baggage, checked baggage and acceptance of tickets in accordance with laws of Bamboo Airways Vietnam and different three way partnership airways (if any) when offering check-in and boarding companies for passengers. visitor. Make sure the counter closes on time;
- Verify the passenger’s reservation code, be certain that the meal is served in accordance with the insurance policies and requirements of Bamboo Airways Vietnam, assembly the necessities on amount, security, safety and high quality;
- Make sure that human assets, gear and amenities for taking passengers off the plane are organized earlier than STD;
- Deal with and information the dealing with of irregular flights and/or INAD passengers, then report back to the Chief Consultant instantly;
- Carry out different duties assigned by the Chief Consultant/Deputy Consultant, report progress and efficiency outcomes.
III. Competency necessities
- Graduated from School or above majoring in Aviation, Tourism, Lodge, Enterprise Administration, Economics….;
- Peak: Male – 1m68 and up; Feminine – 1m58 or extra; Have a typical voice;
- Choice might be given to candidates with working expertise within the area of Aviation, Tourism, Lodge;
- Good communication in English (equal to TOEIC 500 and above);
- Proficient in MS Workplace instruments (Phrase, Excel,…);
- Behavioral abilities, skillful communication, like to serve prospects;
- In a position to work in shifts/groups.
- Take pleasure in aggressive wage with full insurance coverage scheme;
- Working in a dynamic, worldwide setting;
- Many coaching and profession improvement alternatives;
- Take pleasure in free flight tickets and offers for the entire household. Free in a single day keep at FLC Inns & Resorts.